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Privacy policy

It is the policy of e-Vietnam visa to protect and preserve the privacy of its users and customers, and the confidentiality of the information they provide, subject to conditions described below. To demonstrate our commitment to privacy we encourage all of our current and prospective users to read this Privacy Statement carefully before using the system.   

e-Vietnam visa is committed to providing the highest level of security and privacy. All transactions of user authentication including credit cards processing are conducted using SSL (Secure Socket Layer) technology, supported by your browser, which encrypts all information that is sent to us.

"SSL is a protocol developed by Netscape for transmitting private documents via the Internet. SSL uses a cryptographic system that uses two keys to encrypt data − a public key known to everyone and a private or secret key known only to the recipient of the message."

The Vietnam Immigration Department runs a no refund policy on all Vietnam visa related fees as they charge for work done and not per granted visa, it is therefore important that should you wish to cancel your visa application with e-Vietnam visa you must contact us immediately to prevent any unnecessary cost being incurred. Once an application for an Approval letter has been made by us with the Immigration Department, we are unable to reimburse you the visa approval letter fee.

It is imperative that you supply us with all the correct information required for your requested visa at the time of your intended departure. e-Vietnam visa cannot be held responsibility for any visa granted incorrectly or refused entry due to incorrect visa information supplied by you. Though every effort will be made on our part to correct any visa issues prior to departure, no refund will be given by us in the event of false or incorrect information being supplied at the time of issuance. Therefore, we strongly recommend that you check your visa confirmation letter against your passport and personal information prior to departure.

There are some benefits that SSL brings to its users:

  • Available to hosting companies, ISPs, and other bulk purchasers.
  • Widest selection of SSL certificates at the lowest prices.
  • Purchase certificates on behalf of customers.
  • Tiered discounted pricing.
  • Easy to use online management system to submit Certificate Signing Requests from your own management area.
  • Certificates are issued and managed under your control at your speed.
  • Prepayment system to allow you to start selling SSL Certificates immediately - No monthly / annual commitments.
  • You make the sale - the discounted price of the certificate is subtracted from your central account.
  • Purchase now and implement later.
  • Deposit funds into your account at any time to keep on top of your own success.
  • Ongoing opportunity to capture recurring product sales.
  • Therefore, your personal information is impossible to be revealed to third side excluding us.

Why book with us?

  • Fast and secured services
  • Dedicated, trust and reliable
  • Competitive price
  • Timely processing
  • English speaking support
  • Clients focused approach
  • 100% money back guarantee
Customer care 24/7

Hi Alex,

I have received the letter of approval, and I would like to thank you for a swift and excellent reliable service. I will definitely employ your services again...

Henrico Bezuidehout.

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